Deposit, Cancellations, Changes:

50% (per dog) of the estimated  total is due at booking for boarding, daycare, grooming and training. Payment is required at time of booking and valid credit card is required on file. If payment is not received within 24 hours of booking, the booking will be cancelled and become available to other families needing to board. Credits are not an option. Deposits are refundable if dates are changed or canceled ONE WEEK (7 days) prior to scheduled drop off date. Cancellations must be written via email to thelodgeatcadronridge@gmail.com. Please confirm the boarding dates that need to be cancelled, and the name the account is under. Cancellations by phone call will not be accepted, and the boarding dates will not be cancelled or refunded. 

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Minimum Stay:

Two-night stay minimum required on New Year's, Easter Sunday, Memorial Day, July 4, Labor Day, Thanksgiving and Christmas.

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No-shows:

No shows will be charged in full.

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Early Checkout:

Deposit for remaining scheduled days will be non-refundable. We operate the same as a hotel. Any changes to boarding dates will need to be made one week (7 days) prior to drop-ff. Should you arrive back early from your trip, you can pick your pet up at your convenience. Early check-outs will still be responsible for the entire balance as we have already reserved the dates originally requested and booked. 

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