Deposit, Cancellations, Changes:

50% (per dog) of estimated boarding total is due at booking. Payment is required at time of booking and valid credit card is required on file. If payment is not received within 24 hours of booking, the booking will be cancelled and become available to other families needing to board. Credits are not an option. Deposits are refundable if dates are changed or canceled TWO WEEKS (14 days) prior to scheduled drop off date. 

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Minimum Stay:

Two-night stay minimum required during holiday weeks.

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No-shows:

No shows will be charged in full.

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Early Checkout:

Deposit for remaining scheduled days will be non-refundable. Should you arrive back early from your trip, you can pick your pet up at your convenience. Please keep in mind that any changes to reservations are required two weeks before drop off. This includes early checkouts.

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